This Privacy Policy describes how Aventurine ("we", "us") collects, uses, and protects the information of visitors and customers using our website, https://wellnessbyc.com.
Information We Collect
Customer Data: When you place an order, we collect your name, billing and shipping address, email address, phone number, and purchase history. We may retain this information if you create a customer account.
Website Activity: We track browsing behavior, page visits, and product views through analytics tools. We use cookies to help our website function properly and to analyze website performance.
Payment Processors: We use Stripe to process payments, and they may collect certain payment information.
How We Use Your Information
Order Fulfillment: We use your information primarily to process orders, fulfill shipments, and handle payments.
Customer Service: We may use your contact information to address any questions or concerns you have. You can reach our customer service team at info@wellnessbyc.com.
Website Improvement: We use anonymized browsing data to analyze how our website is used and to make improvements.
Data Sharing
We do not share your personal information with third parties for their own marketing purposes. However, we may disclose your information as required by law or to comply with legal processes.
Data Security
We take the security of your data seriously. We use encryption, firewalls, and secure servers to protect your personal information.
Your Rights
You have the following rights regarding your data:
Right to Know: You can request to know what personal information we have collected about you.
Right to Access: You can request a copy of your personal information.
Right to Correction: You can request corrections to inaccurate personal information.
Right to Deletion: You can request the deletion of your personal information, subject to certain exceptions.
To exercise these rights, please contact us at info@wellnessbyc.com.
Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with the effective date noted.
Contact Us
If you have questions about this Privacy Policy, please contact us at info@wellnessbyc.com.
Effective Date: April 1, 2024